This Privacy Policy explains how Menugo handles information when providing menu translation, travel support, allergy information display, advertising-supported features, and related services. Menugo is operated from Japan and aims to limit data handling to what is reasonably necessary to provide, improve, and protect the service.
Data We May Collect
Device information, advertising identifiers, and other technical identifiers used to run the app and measure service performance.
Approximate or device-authorized location information, including information used for nearby search, travel guidance, or map-based features.
Profile information you choose in onboarding or settings, including anonymous ID, traveler type, stay phase, food preferences, age range, gender, home country, and app language; some of this information may be stored and synced when you sign in.
User-generated content you submit, such as reviews, ratings, photos, comments, and related metadata.
Text, menu images, and conversation audio or text that you submit for translation or speech-recognition features.
Crash logs, diagnostics, and other technical error reports.
Usage analytics, such as feature usage, session activity, and service performance information.
Information you voluntarily send in support, privacy, deletion, or content report inquiries.
Purpose of Use
Providing translation, search, review, travel-support, and related in-app features.
Processing menu images, conversation text, and conversation audio for translation or speech recognition.
Personalizing the app experience, recommendations, and feature availability based on your profile preferences and app language.
Improving the application, user experience, and content quality.
Displaying advertisements and measuring basic advertising performance.
Maintaining service stability, security, troubleshooting, fraud prevention, and abuse mitigation.
Third-Party Services
Menugo may use third-party providers to operate the service. These providers may process limited technical data and user-submitted content needed for hosting, identity, payment, analytics, advertising, translation, or speech-recognition processing.
Google, including AdMob, Google APIs, and Google Speech-to-Text.
Amazon Web Services.
Apple services, such as Sign in with Apple and App Store related services.
AI processing services used to process text, images, and audio for translation and transcription features.
International Data Transfer
The service is operated from Japan. Information may be processed in Japan or in other countries where our service providers operate. When international processing occurs, we rely on the relevant provider arrangements and applicable legal mechanisms.
EEA User Rights (GDPR)
If you are located in the European Economic Area, you may request access to personal data, correction of personal data, or deletion of personal data that relates to you. Requests may be submitted by email to japangourmet.app@gmail.com.
Access to personal data
Correction of personal data
Deletion of personal data
Retention and Deletion
We keep data only for as long as needed for the purposes described in this policy, including service operation, security, fraud prevention, billing, dispute resolution, and legal compliance. When a deletion request is valid, we will delete or anonymize applicable data unless we are required or permitted to retain certain records for legitimate legal or operational reasons.
If the app provides an in-app account deletion path, you may use that path as well. Website requests may also be sent to japangourmet.app@gmail.com.
Children
This service is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Policy Updates
This policy may be updated from time to time as needed. If important changes are made, the updated version will be reflected on this site. Please review the latest version periodically.
Contact
For privacy questions, GDPR requests, or deletion requests, contact japangourmet.app@gmail.com.